Privacy Policy

This page explains what information I collect, how I use it, when it may be shared and what choices you have when using this site.

Last updated: March 31, 2026

I operate the store and website, together with all related information, content, features, tools, products and services (the “Services”). I use Shopify to power the store and help provide these Services to you.

This Privacy Policy explains how I collect, use and disclose your personal information when you visit, use, purchase from, or otherwise interact with the Services. If there is any conflict between my Terms of Service and this Privacy Policy, this Privacy Policy controls in relation to personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Information I Collect

“Personal information” means information that identifies you, relates to you or can reasonably be linked to you. It does not include anonymized or de-identified information.

  • Contact details such as your name, email, phone number, billing address, and shipping address.
  • Account information such as login details, preferences, and settings.
  • Order and activity information such as items viewed, added to cart, purchased, returned, or exchanged.
  • Messages and support requests including information you send to me directly.
  • Device and technical information such as browser type, IP address, and device identifiers.
  • Usage information such as how you move through and interact with the Services.

Where It Comes From

  • Directly from you when you place an order, sign up, contact me, or otherwise submit information.
  • Automatically through cookies and similar technologies when you use the Services.
  • From service providers that help me operate the store and fulfill services on my behalf.
  • From partners or third parties where permitted by law.

How I Use Your Information

  • To run and improve the store, including orders, payments, shipping, returns, account management, and store performance.
  • For marketing, including promotional emails, campaigns, and relevant advertising.
  • For security and fraud prevention, including protecting accounts, transactions, and the Services.
  • To communicate with you, including support, service updates, and order-related messages.
  • To comply with legal obligations and protect my rights, business, and users.

How I Share Information

I may share personal information with Shopify, service providers, vendors, payment processors, fulfillment partners, analytics providers, marketing partners, and others where needed to run the store, provide services, comply with the law, or protect my rights.

Shopify

My store is hosted by Shopify. Shopify may collect and process personal information in order to provide and improve the store experience.

You can review Shopify’s privacy information here: Shopify Consumer Privacy Policy and here: Shopify Privacy Portal.

Third-Party Links

The Services may include links to third-party websites or platforms. I am not responsible for the privacy, security, or content of those third-party services.

Children’s Data

The Services are not intended for children, and I do not knowingly collect personal information from children under the age of majority in your jurisdiction.

Security and Retention

No online transmission or storage system is completely secure. I retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce my agreements.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to manage marketing preferences.

  • Access / Know
  • Delete
  • Correct
  • Portability
  • Opt out of marketing emails by using the unsubscribe link in the email

If you are located in the UK or EEA, you may also have rights to object to processing, restrict processing, or withdraw consent where consent is the legal basis used.

Complaints

If you have concerns about how I handle your personal information, contact me first. You may also have the right to complain to your local data protection authority.

International Transfers

Your personal information may be processed outside your country. Where required, appropriate safeguards will be used for international transfers.

Changes to This Policy

I may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page.

Contact

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact me at info@fendskii.com.